Dynamics 365 Integration Technical Resourcesĭynamics 365 has a powerful web API (REST). As an anecdote, I would surmise that they strongly outpace Dynamics 365 in terms of the number of third-party applications that connect natively. Salesforce is the market share leader for CRM, so many other apps have made it a priority to integrate with Salesforce in a “plug and play” manner. Salesforce has a Service Cloud and a Marketing Cloud that work very well with the core Sales Cloud product. Salesforce has a large AppExchange claiming nearly 5,000,000 installs. Want to build your own cross-app workflows? There are a ton of connectors to third party workflow tools, including Microsoft Flow, Zapier, Mulesoft, and more. Salesforce has a competent data loader for large data imports. ![]() There is a very good overview here that you should read if you are interested. Salesforce offers 10 APIs for different kinds of integration they have APIs that are suitable for most purposes. Salesforce Integration Technical Resources I’ll also look at the respective product ecosystems, and we’ll try to figure out if either vendor has an advantage over the other when it comes to integrations. In this article, I’ll explain – to the best of my ability – how integrations can be approached in both applications. ![]() As I do a series on how Dynamics 365 and Salesforce stack up, I wanted to address this point. A popular search query for Salesforce vs Dynamics 365 concerns “integration”.
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